Quality Gate

Cheap Is Only Cheap If The Answer Is Still Good.

Promote Quality Rule
Request

Explain why the invoice retry failed and what the customer should do next — without exposing internal fraud flags.

Output A

Retry declined due to issuer rules. Ask the customer to update the card or use another method.

  • Factuality
  • Instruction fit
  • Completeness
Output B

Payment failed. Contact support.

  • Factuality
  • Instruction fit
  • Completeness
Output C

Issuer soft-declined the retry. Suggest updating payment method; do not mention fraud review.

  • Factuality
  • Instruction fit
  • Completeness
  • Structured